Voice Assistants Failed Us: Can Design Save Them?
October 2, 2019
Alexa, Google Assistant and Siri have been adopted faster than the smartphone was. They promised us a new age of realistic human computer interaction. What we ended up with is a streaming radio player that doesn’t understand anything. You want to know the weather?
“Leather is a durable material created by tanning animal hides” she responds.
Why even bother? The technology has eclipsed valuable use cases. Is your Echo Dot destined to be a paperweight? It’s time for design to fix this. Join Clint Miller to learn how to take your voice assistant from C Student to the honor roll. He’ll discuss SSML, conversation design and what makes voice interfaces unique. You’ll learn exactly why you should (or shouldn’t) build apps for them. This year your boss is going to barge in your office with an “Alexa idea.” Will you be ready?
About our Speaker
Clint Miller is a Design Lead at Wunderman Thompson where he spearheads conversation design. Previously he worked as a UX Manager for Assurant, a Fortune 500 insurance company.
His focus is on strategy and prototyping for emerging tech. Combining these skills gives brands a glimpse into their future. His client work has included AT&T, ConEdison and CNN. in 2016, HIs work on the MLS Apple Watch app was highlighted on stage at an Apple Keynote.
During his 14 years in design, he’s stayed on the cusp of change, moving from the Web to Mobile to Voice. He believes Voice is the way of the future, given its “heads-up” nature, allowing us to meet our digital needs and get back to the real world.
In his free time, he enjoys disc golf and going on adventures with his 2 year old son.